Online shopping is great – just a couple of clicks and in a few days your purchases are at your door – most of the time. However, as we move more of our regular shopping to be online, the chances of your parcels being stolen from your doorstep is increasing.
In 2022, 9.4 million Australian households shopped online, spending a record $63.8 billion on online goods. Meanwhile, 1 in 5 Australians had a parcel lost or stolen in the year to April 2023 – a staggering 4.2 million parcels.
Here are 6 handy tips to increase the chances of your online shopping reaching you safely.
If the online shop offers it and you live relatively close to the store location, choose “click and collect” rather than delivery by mail or courier.
Many online stores now give you the opportunity at checkout to specify a preferred location to leave your deliveries if you’re not home. Your safe place could be behind the shed, under the tank, or with a neighbour. If you have a MyPost account with Australia Post, you can also indicate where you would like parcels left or ask them to take parcels to the nearest post office if you’re not home. However, be cautious of doing this – there aren’t many hiding places that a thief hasn’t thought of.
Some companies, such as Australia Post, Sendle and Amazon have secure lockers located throughout Victoria where parcels can be sent. You enter your chosen parcel locker as your delivery address at the online checkout.
If you receive a lot of parcels, consider installing a parcel letterbox, which is designed to safely house parcels as well as letters. They usually have a large flap for parcels and a narrow slot for letters. The doors to each compartment are lockable, with either a key or a pin code – some even have smart locks.
If you’re buying something of value, choose to have the parcel tracked and need a signature on delivery. If the seller doesn’t offer these options, consider buying the item elsewhere.
Consider having your parcels sent to your work address if that’s allowed. Or perhaps you have a kind neighbour, friend or family member who’s retired or works from home and wouldn’t mind receiving parcels for you.
Neighbourhood Watch Victoria acknowledges the 38 mobs, the Traditional Custodians of the land on which we operate, live, and gather as employees and volunteers. We recognise their continuing connection to land, water and community and pay respect to Elders past, present and emerging.
At Neighbourhood Watch, we believe everyone has the right to feel safe and welcome. We are committed to ensuring diversity, inclusion and equity are embedded throughout our organisation – in the work we do, the services we deliver and among our staff, volunteers, and the communities we work with.