Be alert for scam text messages or emails claiming to be from Australia Post or other reputable parcel delivery companies, with a delivery update, eg: your deliveries have been held up, could not be delivered or require extra payment.
The scam messages ask you to click on a link to check tracking details, pay extra postage, reschedule the delivery or fix a delivery issue. Once clicked, the link will lead to a fake website which is designed to steal your personal and financial information.
Never click on links in unexpected messages and don’t reply to them. If it’s a text message message, just delete and block the number. If it’s an email, delete the email and report it as spam.
Even if you’re expecting a package, don’t click on the link. Instead, check tracking or delivery information directly in your Australia Post MyPost account via their official website or secure app.
If it’s another company, such as Sendle, a courier or Amazon, check tracking information directly with that business’s website or app using your account or the tracking number the seller provided.
Australia Post says it will never:
Australia Post also encourages all users create a MyPost account, use the AusPost app and have in-app-notifications enabled to receive legitimate updates about deliveries.
Other signs the message or email is a scam:
Neighbourhood Watch Victoria acknowledges the 38 mobs, the Traditional Custodians of the land on which we operate, live, and gather as employees and volunteers. We recognise their continuing connection to land, water and community and pay respect to Elders past, present and emerging.
At Neighbourhood Watch, we believe everyone has the right to feel safe and welcome. We are committed to ensuring diversity, inclusion and equity are embedded throughout our organisation – in the work we do, the services we deliver and among our staff, volunteers, and the communities we work with.