New Volunteers

NHW is a Team of Volunteers

NHW relies on its team of volunteers to implement its programs and work together to support Victoria Police in its efforts to reduce crime in the community.

Much of our work involves encouraging, advising and educating the public on ways of preventing crime.  In doing this, we free up Police members to undertake the more technical crime prevention and detection work for which they are trained.

What Would I do if I Joined NHW?

There are roles for you in NHW that can cater for your skills, energy and interests.

Some of the things you could do include:

  • Directly supporting the Police in reducing crime.
  • Delivering newsletters to the houses.
  • Helping at community events with distributing brochures to the public on home security and crime prevention.
  • Assisting with crime prevention activities such as installing theft-resistant screws in car number plates.
  • Editing a newsletter or managing the social media page.
  • Taking a management role in NHW including being Secretary or Treasurer of a local group.

Membership Classes

The following process describes the manner in which applications for membership of NHW Victoria are to be handled:

There are three classes of members:

  • Accredited Members
  • Community Members
  • Community Supporters / Followers

It is important for the reputation of NHW and its programs that Accredited members complete a National Police Check (NPC) for the role they are to perform within the organisation.

Every volunteer is encouraged to become an Accredited Member of NHW Victoria, however, this is not compulsory for Community Members or Community Supporters / Followers.

Accredited Members

Volunteers holding any of the following positions must be accredited, which involves obtaining a NPC (often called a CrimTrac check).

  • Chair
  • Area Coordinator
  • Manager
  • Committee
  • Secretary
  • Treasurer
  • State Forum Delegates from LGA groups
  • Social Media Manager
  • Web Administrator
  • Project or Event Coordinator
  • Spokesperson
  • Members of the NHW Victoria Board
  • A volunteer engaged in any other activity for which the local group or the Board determines that a NPC is required.

NHW Victoria has entered into an agreement with the not-for-profit broker CrimCheck, to process NPC’s at the lowest available cost. Whilst CrimCheck is our preferred broker, NHW groups are free to use any of the 60 or so approved brokers to carry out the checks.

To view a full list of ACIC accredited broker organisations Click here


1.   Email process to Authorised User (AU) – $16

The NHW group or Volunteer applicant requesting the NPC sends an email to the appointed Authorised User at, providing their full name, email address and telephone contact details. The applicant later receives an email with full instructions.

Scanned copies of Certified ID documents which constitute 100 points are required; i.e. Drivers Licence or Passport, Medicare card and Rate Notice.  This is then validated and submitted to CrimCheck.

The applicant is also then required to pay the $16 fee by credit card.  Whether the fee is reimbursed is a decision for the local NHW group.

When the result of the CrimCheck is received by the Authorised User, an email is sent to the applicant.  This email is to be held as evidence of the NPC being successfully completed by the Chair of the NHW group.


2.   NHW CrimCheck Online Service – $21

Volunteers can submit an application direct to CrimCheck using the online Self Service process.

The applicant logs in to 
and follows the instructions.


Using Other Brokers

The applicant selects their own broker and follows the instructions.

The local group will hold evidence of the NPC being successfully completed.

A copy of the NPC must then be scanned and emailed to NHW state office ( for record purposes.


PLEASE NOTE:  In accordance with the Privacy Regulations, a copy of a NPC can only be retained by an organisation for one year and then must be destroyed and removed from the database.

Community Members

This is a volunteer who:
  • Only undertakes newsletter or similar delivery roles; or
  • Does not work on NHW projects unless those projects are supervised by an Accredited Member.


National Police Check Process
  • None unless the volunteer wishes to become an Accredited Member.
  • The name of the Community Member shall be recorded on the group member register with a “C” in the status column.

Community Supporter | Follower

This is a person who is:
  • An interested member of the public eg attends NHW meetings and events.
  • A supporter/follower on social media eg Facebook.
  • A resident who is signed up on an email distribution list.
  • A local business which supports NHW.


National Police Check Process
  • Nil

A local list is to be maintained as appropriate for communication purposes.

Member Application Process

Online Applications

Online applications are submitted to NHW state office  (  If there’s an active local NHW group in the area the applicant’s details are then forwarded to the group committee Secretary who then makes contact.

If there’s no active NHW group in the area, Getting Started options are:

– Follow – keep up with NHW or your local group on Facebook

– Subscribe – sign up for our regular Crime Prevention Newsletter

– Start – lead the way for your community by starting a NHW group and a NHW ‘champion’ will help you every step of the way.

Hard Copy Applications

When NHW group committee volunteers hold community meetings they can provide new visitors with hard copy application.

Please note that NHW state office have no involvement in the processing of these volunteer applications as they are only for committee use.

Anyone completing a Member Application form also agrees to follow the guidelines of NHW as detailed in the NHW Volunteer Operations Manual or any other document issued from NHW Victoria.

Suitability of a Member

The Chair of the LGA or the local group (if there is no LGA Committee), must be satisfied of the suitability of a volunteer, based on the information in the Member Application form.

Having a criminal record does not necessarily mean a person will not be considered suitable to be a volunteer.  All applications are considered on their merits.

Confirmation of a Volunteer

NHW state office provides the Chair of a new group with a Letter of Authorisation before they can start approving their own new members.

The LGA or group Chair is then provided with NHW approved Authorisation letters.

Upon completion of a satisfactory NPC (if required), the LGA or group Chair would add the Accredited and Community Members name, contact and class details to the local group Member Register.

If you are considered suitable to be an Accredited or Community member in an existing NHW, the LGA or group Chair will provide you with a Letter of Authorisation. This authorisation allows you to serve as a volunteer within NHW.

People Found Unsuitable to be a Volunteer

If you are considered to be unsuitable to become or to continue as a volunteer, NHW may refuse, remove or suspend your membership and you must not continue to perform volunteer duties.

If membership is removed or suspended, a volunteer has a right of appeal to the Board of Management.